Privacy Policy
Last Updated: June 2026
At CraveNow, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, mobile applications, and related services.
By accessing or using CraveNow, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information including:
Personal Information
- Name
- Email address
- Phone number
- Delivery address
- Account information
Transaction Information
- Orders placed
- Payment details
- Delivery information
Device & Usage Information
Location information (where applicable)
Device type
Browser information
IP address
App usage data
How We Use Your Information
We use your information to:
Analyze and improve user experience
Provide and improve our services
Process orders and deliveries
Facilitate payments
Communicate with customers, vendors, and delivery partners
Provide customer support
Enhance platform security
Send important service updates and notifications
Information Sharing
We may share information with:
Vendors
To process and fulfill your orders.
Delivery Partners
To facilitate pickups and deliveries.
Service Providers
Trusted third-party providers that help us operate our platform.
Legal Authorities
When required by law or to protect our rights, users, or services.
We do not sell personal information to third parties.
Data Security
We implement reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no system can guarantee absolute security.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and enhance user experience.
You may manage cookie settings through your browser preferences.If you request a password reset, your IP address will be included in the reset email.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of certain information
- Withdraw consent where applicable
- Request information about how your data is used
Requests may be subject to legal and operational requirements.
Third-Party Services
CraveNow may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of external platforms.
We encourage users to review the privacy policies of third-party services they interact with.
Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain platform operations.
Children’s Privacy
CraveNow services are not intended for children under the age permitted by applicable law without parental or guardian consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and continued use of our services after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us through our official support channels.
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