Term & Conditions

Last Updated: June 2026

Welcome to CraveNow. These Terms & Conditions govern your access to and use of the CraveNow platform, website, mobile applications, and related services.

By using CraveNow, you agree to these Terms & Conditions.

CraveNow is a convenience and commerce platform that connects customers, businesses, and delivery partners to facilitate the ordering, delivery, and access of products and services.

You must be at least 18 years old or have the permission of a parent or legal guardian to use our services.

By using CraveNow, you confirm that the information you provide is accurate and complete.

You are responsible for maintaining the security of your account and login credentials.

CraveNow is not responsible for any activity that occurs under your account due to unauthorized access resulting from your failure to protect your account information.

Orders placed through CraveNow are subject to vendor availability and acceptance.

Delivery times are estimates and may vary due to factors such as traffic, weather conditions, vendor preparation time, and other operational circumstances.

CraveNow will make reasonable efforts to ensure timely deliveries but cannot guarantee exact delivery times.

All payments made through the platform must be authorized and lawful.

Prices, fees, and charges displayed on the platform may change from time to time without prior notice.

Refunds and adjustments are subject to applicable policies and the circumstances of each transaction.

Vendors are responsible for the quality, accuracy, availability, and legality of the products and services they provide.

CraveNow acts as a technology and logistics facilitator and is not the manufacturer, producer, or owner of vendor products unless otherwise stated.

Delivery partners are independent service providers responsible for carrying out deliveries in accordance with applicable laws, regulations, and platform requirements.

CraveNow reserves the right to suspend or terminate delivery partner access for violations of platform policies.

Users may not:

• Use the platform for unlawful purposes.
• Provide false or misleading information.
• Interfere with the operation or security of the platform.
• Engage in fraudulent, abusive, or harmful conduct.
• Violate the rights of other users, partners, or third parties.

All trademarks, logos, branding, content, designs, and materials associated with CraveNow remain the property of CraveNow unless otherwise stated.

Unauthorized use, reproduction, or distribution is prohibited.

To the maximum extent permitted by law, CraveNow shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the platform or services.

We continuously work to maintain reliable services; however, we do not guarantee uninterrupted access to the platform.

Services may be modified, suspended, or discontinued at any time for maintenance, upgrades, operational, or business reasons.

Your use of CraveNow is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

CraveNow reserves the right to update or modify these Terms & Conditions at any time.

Continued use of the platform following any updates constitutes acceptance of the revised terms.

If you have questions regarding these Terms & Conditions, please contact us through our official communication channels.

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Delivering Convenience. Powering Local Growth.